Tabby
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Knowledge base
General
Shopping with Tabby
7
What is Tabby?
How does it work?
How old do I have to be to use tabby?
Why is my national ID required?
Are there any fees?
View all 7
Getting started with us
Your account
2
How can I apply for Tabby?
How do I create an account?
Payments and billing
Payments
5
How do I know when I need to pay?
The payment is due, but I've not yet received my goods.
Are there any late fees? What happens if I miss a payment?
Why do I have a locked balance?
How do I make a payment?
Returns and refunds
Returns
3
I want to cancel my order. What do I do?
My order did not arrive. What should I do?
What will happen if I decide to cancel my order or return it?
Refunds
3
How can I get a refund?
Where is my refund?
Why do I have money on my Tabby account?
Privacy and security
Privacy policy
1
Does Tabby protect my personal information?
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